Terms & Conditions

Welcome to the website of Samx Trading. Please take a few moments to review these terms & conditions before using this website. Your use of this website in any manner, including browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the terms & conditions and that you agree to follow and be bound by them.

Interest points when ordering online:

  • Prices are exclusive of GST
  • Shipping is calculated once order’s have been packed. Charges will be added to the final invoice.
  • If you have any issues please contact our Head Office for assistance
  • Samx Trading requires a minimum order of NZ$200 excluding GST. Orders less than NZ$200 may incur a handling charge.

Account name and password – For certain activities on this website, you are required to have a user I.D. and Password. It is solely your responsibility to keep your account information and password secure. You must not disclose your password to anyone.  Please notify Samx Trading of any unauthorised activity on your account. We are not under any obligation to verify the actual identity or authority of any person or company using the account name and password to gain access to use the website. We may at any time require proof of the identity of any person or company seeking to access and use the website, and may deny access if we are not satisfied with such proof.

Ordering Online – In order to purchase through this website you must have a registered business and be of an age where you can form a legally binding contract that is enforceable against you in your area of residence and you must agree to pay for all charges noted on this website as payable by you. All prices listed on this Internet Site are in New Zealand dollars and all charges will be processed in New Zealand dollars. Samx Trading reserve the right to limit the quantities of certain products, which you can purchase through the facilities of this website.

Prohibited or unlawful use – You warrant to Samx Trading that you will not use this website in any manner which could cause it to be disabled, damaged, overloaded, or impaired or interfere with any other person’s use of this website. You may not misrepresent your identity or location as a user and you may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this website.

Linking to the Web site – Samx Trading expressly prohibits any unauthorised party to create or maintain a link www.samxtrading.com or any other page on the samxtrading.com domain, without our prior written permission.

Information accuracy – Samx Trading makes every effort to ensure that the content on this website is complete, accurate and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete or out of date. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Samx Trading reserve the right to correct any of these errors or to change or update the content without prior notice. Further, Samx Trading reserve the right to refuse or cancel any orders containing any of these errors whether or not the order has been submitted, and/or confirmed.

Colours – Please note that although Samx Trading make all reasonable efforts to accurately display the colours of the product shown on this website, we cannot guarantee that the colour you see matches the product colour, as the display of colour will depend on your computer system.

Price – Please note that all prices listed on this website are wholesale prices exclusive of GST and are for online purchases only. Furthermore, Samx Trading charges GST for products ordered on this website. The GST will be added to the total amount only after it has been prepared and packed.

Minimum order – Samx Trading requires a minimum order of $200.00 wholesale price before GST. Any orders lower than this amount may incur a handling charge and/or may not be processed or shipped. Also please note the minimum quantity required for each item is to be respected.

Payment terms and conditions – Payment options for all customers are major credit cards, eftpos and cheque. To receive Net 20 of Month account, please fill out a credit application. Only after credit approval will an account be applicable on your order. If you already have terms or special conditions with Samx Trading these will apply on any order placed. All initial orders for non account holding customers are on Proforma basis. Retention of title remains with Samx Trading until invoice is fully paid. No return of merchandise will be accepted without written authorisation and no later than 7 days following delivery.

Back Ordering policy – If goods ordered online are not available for any reason, they will be back ordered.

Limitations of liability – Samx Trading assumes no responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website, or your downloading of any information or materials from this website.

Freight Charges – Shipping is charged per order and will be calculated once packed at our warehouse in New Zealand. Orders are shipped from Auckland, New Zealand.

Claims Policy – All claims must be notified within 7 days in writing to Samx Head Office by email or fax. Any damage in transit is the consignee’s responsibility and a claim should be lodged immediately at destination. Only the damaged part or parts should be returned where possible. Returned goods and any associated freight costs will not be accepted unless acceptable arrangements have been made and approval given in advance.